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Published on 9/6/21 9:47 AM

The Value of a Connected Mobile Workforce

Today, workers on the front line of businesses serve the most critical of roles when it comes to creating a successful customer experience but they’re often overlooked. With pressures to perform higher than ever, an investment in them is an investment in the future of your enterprise.

How we interact with data to perform operations and deliver quality service has transformed, now led by the front line and felt by the entire organization, in which the front line workers turn into the highest source of value.

A transformation like this can only happen when communication, collaboration and information flows freely, and when the gaps between teams, workflows and data are closed. This is how front line workers can turn their focus from inefficiencies, to what matters most—the customers. That’s the power of the unified platform of Zebra’s® Mobile Handheld Computers.

With Zebra's® mobile tech, hindered workers become effective problem solvers, letting them contribute their best. All critical workflows are streamlined and consolidated in one place, on one device. No more chasing down people, information and missing items. No more delays, disconnections, and disjointed workflows as answers are now at their fingertips.

Task management prioritizes their time, while automated safety measures protect them, and triggers alerts of timely issues.  All this goes far to foster collaboration, increase productivity and raise service to new heights.

Move forward knowing your front line has the most complete lineup of software capabilities and rugged hardware to advance their impact. Workflows will improve, and customer satisfaction and loyalty will go up, resulting in profit margins widening; because a better connected and informed front line worker delivers a better experience. That’s the win-win power of the Zebra® Mobile Workforce. A cleaver way to elevate performance...with smarter, faster ways to get jobs done, and with the scalability, service and support to make an impact where it counts—on the front line.

RemoteRelief is proud to be a Partner with Zebra® specializing in device deployment, remote management, and secure operational data movement of endpoints for retail, and other product and service environments. 

RemoteRelief utilizes VMware Workspace ONE® Unified Endpoint Management (UEM) system to remotely manage a wide range of mobile computing devices encompassing a variety of use cases including, ruggedized handhelds and tablets from Zebra®,  wearable's, and fixed devices, running on Mac/iOS, Windows® or Android™ operating systems.

Where RemoteRelief shines is when an IT department doesn't always have enough digital workspace expertise on its staff to create and maintain these changes, deployments, and integrations.

Acting as an extension of your IT resources, our subject matter experts, specialize in assisting companies in setup, deployment, and remote management of their systems and devices as well as secure operational data movement of vital company data from physical endpoints.

If you would like more information about RemoteRelief and our services, please subscribe to our tech blogs. If you are interested in a demonstration or learning more about RemoteRelief's services, features, and benefits, click here to speak with a subject matter specialist. 

 

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Bryan Afonso
Author: Bryan Afonso
Marketing Coordinator at Remote Relief inc. Combining my skills and experiences that began in retail environments then shifting to handheld mobile device testing enables me to convey IT and Mobile Device Management solutions and information.

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