Mobile and remote device endpoints - Mobile phones, tablets, IOT devices, laptops, and PC's continue to rapidly evolve and make significant advancements in recent years at rates faster than we have ever seen.  The volume of mobile devices, types and use cases will continue to scale rapidly.

Enterprises are relying on new mobile technologies to set them apart from competitors. Meanwhile, there is an increased interest in automation, connecting data with other devices, and boosting the mobile customer experience.  All of these changes are complicating the management of mobile devices, which is facilitating a need for Managed Mobility Services (MMS) that allows access to a leading-edge Unified Endpoint Management (UEM) system.

RemoteRelief's Managed Mobility Services are provided by certified resources that supply comprehensive, on-going remote configuration and life cycle administration of the customer's designated mobile devices utilizing VMware's Workspace ONE unified endpoint management SaaS system including:

• Device management across all major mobile operating systems (iOS, Android, Win 10, etc.)
• Security policy management and compliance
• Application and content management
• Browser management (kiosk-mode and single application mode)
• Apple Business Manager (DEP and VPP) portal managment
• Android Enterprise integration
• Device enrollment process
• Front-line store device support (Workspace ONE Assist* remote control/view)
• Automation and reporting

* Licensed separately

RemoteRelief's Managed Mobility Services combined with Workspace ONE delivers on critical needs that organizations are experiencing today and will continue to see in the future. In today's modern tech filled age, end-users almost always have multiple devices, with various form factors and operating systems. Many of these devices are not managed by IT, which makes it difficult to secure access, when you cannot trust the device. Think about the apps you have to support today. In addition to the legacy apps that you’ve supported for the last 10+ years, you have modern apps (SaaS, mobile, etc) that sit in the cloud somewhere, outside the realm of the corporate network.   

IT has struggled to keep up with the needs of businesses and because of that, we see many business units and employees going around IT policy, a trend commonly known as “shadow IT”. Organizations are facing the critical decision to either ignore these trends at the peril of unintended security breaches or embrace the new way of work leveraging a new management framework.  RemoteRelief's Managed Mobile Services (MMS)  can help your organization proactively manage mobile technology, allowing the organization to overcome barriers to succeed and accomplish their intended goals for each mobility use case.